It arrived and its faulty!

It arrived from Hong KoImageng, as usual DHL stung me another £30 for the import pleasure, thanks HMRC!

Not sure how people on Ebay based in the UK can offer the Pebble for £90 all in, I paid $149 plus the £30 import duty, but I got to order mine from the mothership! getpebble.com

Anyway, opened it lovely box, well packed, not an Apple experience but perfectly enjoyable, and here is where the joy ended, very abruptly.

Connected it to my iPhone, and installed a couple of faces and apps, but then I noticed the double amber line that would not go, see picture.

Off I went back to getpebble.com and eventually found the support form, they really don’t want to help you, even when you find the form as you try to send it your further asked if your email is absolutely necessary.

Now you would like to read that a replacement was shipped, everything was sorted and I am a happy Pebbler again? Wrong!

So far 2 emails and nothing back, well apart from the automated email and guess what, “They are experiencing a high volume of email support requests” That sounds bad to me in many ways.

As a company why would you advertise,

1) Our product is so rubbish people keep asking for help
2) We are terribly under staffed in the call centre and you are not important enough for us to employ more people
3) We are not really experiencing a high volume we just say that so you expect a crap service

I digress,

Here is my official feedback so far.

  • Having a text message displayed without looking at your phone, cool!
  • Being able to swim and still receive messages,  great! Especially when you have left your kids home alone and if they need you they can get you
  • The battery life is up to 7 days not 7 hours, and to be honest is perfectly acceptable
  • The apps available can be quite unstable, but there is a decent amount
  • GPS apps, display Tweets, calendar entries makes it really quite handy
  • The screen is pretty pants, not that clear and not as easy to see as they would have you believe
  • You do look like a geek, but its quite easy to conceal if your concerned about that

So in conclusion,

Should you buy one, if you need the above then maybe, however its a V1 device, that’s assuming yours turns up and works properly.

Would I buy one again? NO,  and the after sales service is non-existent? I’m sure there are laws to protect us, oh of course they assume you can actually talk to the company concerned.

I will be contacting my credit card to see if they can help.

Do yourself a favor, AVOID AVOID AVOID the PEBBLE!

My Pebble Watch has shipped!

Image

My Pebble watch is winging its way to me thanks to DHL, it’s currently in Hong Kong somewhere.

You may remember I blogged the Pebble when it was first announced as a kick starter. The infamous Seiko and Casio Data-Banks had been and gone and the Samsung Gear was not available then so I wondered how successful this could be.

 

Clearly application eco system is key and it so far looks good, but soon I can speak as a real user.

 

I do have some questions I need answering,

1) Will I look a total dork with this on my wrist? Geek is cool, Dork is bad
2) Having to charge my watch every 7 hours,  that may get annoying
3) Is not having to get my phone out of my pocket every time I feel that vibration actually a benefit?

Be back with the results, experiences good and bad as soon as it arrives.

 

As a side, why do I keep feeling the vibration of my phone only to discover its not vibrated? and more importantly is it bad?

 

 

 

 

 

 

Pebble almost here …

20130110-001054.jpg Will the Pebble end up being the hottest gadget of 2013? From what I have seen it should do!

This smartwatch, which was funded from kickstart raised over $10m in funding and had people “throwing money at their computer screen when they read the pitch”

An e-ink display (similar to the e-book readers) battery life of around 7 days on a charge, runs apps and connects to your iOS or Android device via Bluetooth make this a geeks dream. You can leave your chosen watch face on all the time and change it at often as you like.

Smart watches are not new but have never captured quite so much attention as this, so 2013 is the year of the smart watch? This is wearable technology at its best.

Some of the features from the Pebble site,

  • Incoming Caller ID
  • Email (Gmail or any IMAP email account)
  • Calendar Alerts
  • Facebook Messages
  • Twitter
  • Weather Alerts
  • Silent vibrating alarm and timer
  • Display SMS messages, on Android
  • The developer SDK is where we will see great innovation assuming it captures the imagination of the developer community, I really hope it does, this could be massive.

    Have a closer look at GoPebble

    Priced at $150 and shipment starting for pre-orders on January 23rd we will need to wait until they are generally available but as soon as they are my order will be in!